Dallas · issues
Civic issues
Topics getting the most attention in Dallas public meetings, ranked by how frequently they come up.
DallasGo Utility Billing Platform Transition
The City launched an upgraded utility billing system and DallasGo payment platform, leading to a temporary surge in customer service wait times and calls. DWU has suspended late fees and shutoffs during the transition to help residents adjust.
Atmos Energy Annual Rate Review
The committee voted to block a proposed gas rate hike from Atmos Energy, keeping utility bills steady for local residents and businesses.
DART Board Silver Line Audit and Oversight
Dallas Area Rapid Transit officials briefed the committee on recent withdrawal election outcomes in member cities, ongoing ridership trends across bus and rail networks, and security enhancements. The updates help city leaders understand regional transit performance and governance changes.